Privacy Policy
Privacy Policy For Georgie Good.
At Georgie Good, accessible from https://georgiegood.co.uk, one of my main priorities is the privacy of my visitors. This Privacy Policy document contains types of information that is collected and recorded by Georgie Good and how I use it.
If you have additional questions or require more information about my Privacy Policy, do not hesitate to contact me at contact@georgiegood.co.uk.
This Privacy Policy applies only to my online activities and is valid for visitors to my website with regard to the information that is shared and/or collected. This policy is not applicable to any information collected offline or via channels other than this website. My Privacy Policy was partly created with the help of the Privacy Policy Generator from CookiePolicyGenerator.com.
Consent
By using my website, you hereby consent to my Privacy Policy and agree to its terms.
Information I Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point I ask you to provide your personal information.
During checkout, you will be asked to provide your name, address, email address and payment information so that you can complete an order. I may also use cookies and similar technologies to analyse usage and other trends.
Your payment information is processed via a third party eCommerce Payment Processor ie. Stripe, in accordance with such eCommerce Payment Processors’ terms and policies.
If you contact me directly, I may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send me, and any other information you may choose to provide.
Should you register for a Customer Account, I may ask for your contact information, including items such as name, address, email address, and telephone number.
How I Use Your Information
I use the information I collect in various ways, including:
Provide, operate, and maintain my website
Improve, personalise, and expand my website
Understand and analyse how you use my website
Develop new products, services, features, and functionality
Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Security
All your credit card and personal information is encrypted and held on a secure SSL (Secure Socket Layer) server. This protects data during transit, in particular, the credit card information, from being intercepted and misused by hackers. Card transactions are processed via Stripe. Georgie Good does not retain any credit card information.
Privacy
Georgie Good does not disclose or sell customer information to third parties. I do share some information with essential third parties necessary for the functionality of my website as indicated in the section below ‘How I use your Personal Information’. With the relevant permissions, I will communicate with you by e-mail, direct mail or via targeted advertising. If at any time you wish to stop receiving these, simply press the “unsubscribe” button which you will find in the footer of all my e-mails. Equally, you can e-mail me at contact@georgiegood.co.uk and I will ensure that you are taken off my list.
How Do I Use Your Personal Information?
I use the Order Information that I collect generally to fulfil any orders placed through the Site (arranging for shipping, providing you with invoices and/or order confirmations and where necessary to contact you with any order queries).
Additionally, I use this Order Information to:
Communicate with you
Screen my orders for potential risk or fraud
When in line with the preferences you have shared with me, provide you with marketing information or advertising relating to my products or services
Where I have your consent:
Send you marketing updates via email about all the latest news, events and offers at “Georgie Good”. You can unsubscribe at any time by clicking the link in any email.
Where I have justifiable reason (legitimate interest):
Respond to customer service enquiries raised in the shop, online, on social media or on the phone. Detect and reduce fraud and credit risk.
Sharing Your Personal Information
I share your Personal Information with specific third parties to help me use your Personal Information, as described above.
I use Google Analytics to help me understand how my customers use the Site. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information I receive, or to otherwise protect my rights.
Log Files
Georgie Good follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyse trends, administer the site, track users' movement on the website, and gather demographic information.
Cookies & Web Beacons
Like any other website, Georgie Good uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customizing my web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "Cookies" article from the Privacy Policy Generator.
GDPR Data Protection Rights
I would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – If you are a European resident, you have the right to request copies of your personal data. I may charge you a small fee for this service.
The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request that I complete the information you believe is incomplete.
The right to erasure – You have the right to request that I erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to my processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that I transfer the data that I have collected to another organisation, or directly to you, under certain conditions.
If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me.
Your Rights
If you are a European resident, you have the right to access the personal information I hold about you and to ask that your personal information be corrected, updated, or deleted.
I would be sad to say goodbye, but if at any point you do not wish to hear from me there are a number of ways you can unsubscribe or update your communication preferences. You can click on the "unsubscribe" link in any communication that I send to you by email which will automatically unsubscribe you from that type of communication. Alternatively, you can contact us at contact@georgiegood.co.uk.
I do not monitor, control, or endorse the privacy practices of any third parties.
Additionally, if you are a European resident I note that I am processing your information in order to fulfil contracts I might have with you (for example if you make an order through the Website), or otherwise to pursue my legitimate business interests listed above.
Your right of Access:
If you ask me, I’ll confirm whether I am processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, I may need to charge a reasonable fee.
Your right to correct information:
If the personal information I hold about you is inaccurate or incomplete, you’re entitled to have it corrected. If I’ve shared your personal information with others, I’ll let them know about the changes where possible. If you ask me, where possible and when lawful to do so, I’ll also tell you who I’ve shared your personal information with so that you can contact them directly.
Your right to Data Portability:
With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided me with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask me to transfer this to a third party of your choice.
Your right to object:
You can ask me to stop processing your personal information, and I will do so if I am:
Relying on my own or someone else’s legitimate interests to process your personal information, except if I can demonstrate compelling legal grounds for the processing; or
Processing your personal information for direct marketing.
Your right to withdraw consent:
If I rely on your consent (or explicit consent) as my legal basis for processing your personal information, you have the right to withdraw that consent at any time.
Your right to lodge a complaint:
If you have a concern about any aspect of my privacy practices, including the way I’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.
Ensuring Your Personal Information Is Only Used Where Lawful
In order for my use of your personal information to comply with applicable data protection law, that use by me needs to fall under at least one of the specific lawful reasons that are set out in applicable data protection law. Examples of these lawful reasons include my use of your personal information being necessary for the purchase of goods or services, or for compliance with a legal obligation.
Where your personal information is completely anonymised, I do not require a legal basis to use it as the information will no longer constitute personal information that is regulated under data protection laws. However, my collection and use of such anonymised personal information may be subject to other laws where your consent is required.
Where your personal information is not in an anonymous form, I will have a lawful reason to use your personal information in such a way to ensure that I provide the very best products to you and my other customers.
Children's Information
Another part of my priority is adding protection for children while using the internet. I encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Georgie Good does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on my website, we strongly encourage you to contact us immediately and I will ensure my best efforts to promptly remove such information from my records.
Data Retention
When you place an order through the Website, I will maintain your Order Information for my records unless and until you ask me to delete this information.
Changes
I may update this privacy policy from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.
Contact Me & Information
For more information about my privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e-mail at contact@georgiegood.co.uk.
Created: 13 May 2022.